Medical Assistance While Traveling
Your Student Health Plan includes a comprehensive Travel Assistance program administered through MEDEX Assistance Corporation, at no additional charge to you. MEDEX provides 24/7 emergency medical assistance including emergency evacuation and repatriation and other travel assistance services when students are over 100 miles from home.
If you have a medical or travel problem, simply call the MEDEX 24-hour Assistance Center. Your CHP ID card has all the contact information you need to seek help from MEDEX while traveling.
Click here for Expert Pre-travel Advice from Medex.
For daily world-wide travel information and alerts, click here, and select "Hot Spots". You can also access other helpful travel links from this page.
For details on your coverage level for international assistance, please refer to your school's Accident and Sickness Plan brochure or call CHP at 800-633-7867.
Services include:
MEDICAL ASSISTANCE SERVICES
- Worldwide Medical and Dental Referrals
- Monitoring of Treatment
- Facilitation of Hospital Payment
- Transfer of Insurance Information to Medical Providers
- Medication, Vaccine and Blood Transfers
- Replacement of Corrective Lenses and Medical Devices
- Dispatch of Doctors/Specialists
- Medical Records Transfer
- Continuous Updates to Family, Employer, and Physician
- Hotel Arrangements for Convalescence
TRAVEL ASSISTANCE SERVICES
- Pre-Travel Information
- Emergency Travel Arrangements
- Replacement of Lost or Stolen Travel Documents
- Legal ReferralsTranslation Services
- Message Transmittals
- Emergency Pet Housing and/or Pet Return
MEDICAL EVACUATION & REPATRIATION SERVICES
(Medical Evacuation & Repatriation Services are NOT available on all plans. Please refer to your school's plan brochure for coverage information.)
- Emergency Medical Evacuation
- Transportation for family to join a Hospitalized Member
- Return Transportation for Dependent Children
- Transportation After Stabilization
- Repatriation of Mortal Remains