Provider Relations

Provider Relations

Consolidated Health Plans operates a comprehensive PPO in Massachusetts. Initially developed to increase quality of care and lower medical costs for our Student Health and Accident Plans, we have broadened the network and deepened discounts to accomodate our Employee Benefit Medical Plans.

Our Provider Relations Staff works diligently to assure that our customers receive the most comprehensive service.

  • To find providers in one of the networks we work with, click here.
  • To submit a request for claim review, please click here.
  • For provider questions that cannot be resolved by the network, to submit changes to your IRS W9 form, or to update your provider demographic information, email the Provider Relations team at or fax to 413-781-1958.

IRS W9 and Provider Information Sheet

  • New Jersey ONLY Appeal Form: If you are a provider in the state of New Jersey and you need to submit a pricing appeal then please fill out this form and return to CHP, per the instructions.